Frequently asked
questions

A vendor advocate, also called a seller advocate, helps home sellers assess agent options and selling proposals. BrokerMyAgent is an real estate agent matchmaker: we help you compare vetted local agents, appraisals, written proposals, commission and marketing costs. We review each selling proposal, commission and marketing costs, and challenge anything that doesn't stack up. We provide advice, guidance and support from start to settlement. You choose your best-fit agent, who manages the campaign and sale negotiations.

BrokerMyAgent is 100% free for homeowners. Agents pay us a standard introduction fee out of their own budget, never your pocket. Your appointed agent's sales commission and campaign costs are separate and should be confirmed in writing. Other advocacy providers may charge differently. Ask about any provider's role and payment arrangements before proceeding.

A buyer's agent helps purchasers find and buy property. Vendor advocates help sellers assess agents and proposals; some firms offer both services, so ask about roles and conflicts. BrokerMyAgent is an agent matchmaker for home sellers, providing objective guidance through settlement. We do not negotiate the property sale for you.

Our support is delivered remotely by phone, email and video call. Your appointed local sales agent arranges appraisals, property visits, inspections and open homes. Discuss access, attendance and communication needs with us and your agent before launch so responsibilities are clear.

Most vendor advocates work only with sellers so their advice is not split with buyer interests. Some firms also act for buyers, so ask directly who the firm represents and how any conflict is handled. BrokerMyAgent works with homeowners only: we compare vetted local agents and provide advice, guidance and support from start to settlement. Your appointed sales agent manages the campaign and negotiations.

BrokerMyAgent operates Australia-wide, including Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Hobart, Darwin and regional locations. Tell us your property address and goals so we can discuss suitable local agent options. Our remote service provides advice, guidance and support while your appointed local sales agent manages the sale.

Yes. We only share your details with the shortlisted agents after you have approved them. We never sell or share your data with third parties for marketing purposes.

We provide guidance on what to monitor during your campaign, including enquiry numbers, inspection feedback, online listing performance, and market activity. If something is not working, we suggest adjustments you can discuss with your agent.

Book a free intro call to discuss your property, objectives and timing. We can explain the agent-comparison process and questions to resolve before committing. Your sales agent handles the campaign and your solicitor or conveyancer handles legal matters. You decide whether and when to proceed.

Expert support can be useful if you want help comparing agents, appraisals and costs. Consider the provider's role, how it is paid and the support you need. BrokerMyAgent does not guarantee a saving, sale price or faster sale.

Our calculator compares a typical market commission rate for your state against the sharper rate available through our network. The dollar figure is an estimate based on your expected sale price, the actual savings may vary.

You can ask an agent to review their proposed sales commission before signing. Compare itemised proposals for equivalent services, explain your priorities and request any revised rate and inclusions in writing. Check that a lower percentage does not remove work you need or add other charges. BrokerMyAgent helps you compare proposals; your chosen agent conducts the property sale negotiations.

Your solicitor or conveyancer advises on the sale contract and legal obligations. Your sales agent provides the agency proposal and manages the campaign. We help you compare the proposed commission and marketing costs, but do not replace legal advice.

Compare the proposed service, local experience, written marketing plan and total cost rather than judging value by one percentage. Calculate each quote on the same expected price and check GST, tier thresholds, extra charges and payment timing. Ask for clarification before signing. A fair proposal is one you understand and can assess against suitable alternatives.

Budget for sales agent commission, advertising, legal or conveyancing fees, preparation, moving and any auctioneer fees. Ask about extras, lender discharge or break costs, cancellation charges, styling hire extensions and amounts payable if the home does not sell. Compare itemised written quotes, including GST treatment. Tax consequences depend on your circumstances and require qualified advice.

There is no single commission rate that fits every Australian property sale. Location, sale price, service and the commission structure affect the quote. Request current local proposals and compare the total dollar cost on the same expected sale price, including GST and separate marketing. An undated national average is not a quote for your home.

Commission differs within each state as well as between states. Our commission-rates guide shows indicative ranges used for estimates, not a quote for your property. Ask for current local proposals and check the inclusions and GST basis.

Usually, yes, marketing is paid by the seller and is separate from commission. Some agents offer 'pay on settlement' arrangements. We help you review every line item in the marketing schedule so you only pay for what genuinely helps sell your property.

You can explore selling privately, but you would need to arrange advertising, inspections, buyer enquiries and offer handling. Legal advice is still important. Compare the workload and costs with agent proposals rather than assuming either approach guarantees a better net result.

The tax result depends on ownership, use, residency and other circumstances. A main-residence exemption may apply, but exceptions and partial exemptions can matter. Give your accountant the purchase, ownership and rental records before selling. BrokerMyAgent provides general seller guidance, not personal tax advice.

Obtain quotes for full styling, partial styling and simpler presentation work. Ask which buyer objections the proposed styling addresses and compare hire duration, extensions, insurance and removal costs. A vacant home may need a different approach from an occupied one. There is no guaranteed sale-price return, so weigh the expense against your property and budget.

Compare equivalent agent services, itemise marketing, question optional upgrades and prioritise preparation that addresses likely buyer concerns. Avoid cutting legal advice or essential safety work just to reduce the budget. Lower spending does not guarantee the same sale price, and higher spending does not guarantee a better one. BrokerMyAgent helps you compare proposals and make informed choices.

Even experienced sellers benefit from objective advice, agent comparison, and campaign support, especially if the property market has shifted since your last sale.

Ask each agent for an itemised marketing plan and the purpose of each cost. Compare the likely buyer reach, property type, campaign length and local competition. There is no universal budget percentage that suits every sale. Confirm payment timing, optional upgrades and what you owe if the campaign is changed or the property does not sell.

Not necessarily. BrokerMyAgent identifies simple, low-cost improvements that lift presentation and buyer appeal without overspending.

Yes. BrokerMyAgent reviews the commission structure, marketing schedule and agency agreement terms before you sign anything.

Compare the advertising costs, time, buyer enquiries and offer-handling responsibilities with written agent proposals. Get legal advice on the sale process. Neither private selling nor appointing an agent guarantees a better financial result.

Rates differ between suburbs, properties and agents within Brisbane, Sydney, Melbourne, Perth and Adelaide. Request current local quotes rather than applying one city average to every sale. Compare fixed, percentage and tiered commission on the same expected sale price, checking GST and marketing separately. Our state commission guide provides indicative calculation ranges, not guaranteed city rates.

It depends on the agency agreement and what triggers payment. Advertising and other costs may be payable even without a completed sale, and some agreements create commission rights in particular circumstances. Ask your solicitor to review the wording before signing or withdrawing. BrokerMyAgent's service remains free for homeowners, separate from the agent's selling charges.

The seller generally pays the appointed sales agent under the agency agreement, often from settlement proceeds through the agreed process. Check when commission is earned and payable, and who authorises the deduction. BrokerMyAgent is separate: agents pay us a standard introduction fee out of their own budget, never your pocket.

Ask your agent to explain what the paid upgrade adds to the standard listing and show evidence from comparable local campaigns. Compare its cost with other ways to reach likely buyers. More views do not guarantee inspections, offers or a higher price. Treat the upgrade as an option to assess, not an automatic requirement.

Fees depend on the provider, state or territory, property and complexity of the sale. Request a written quote separating professional fees from searches, certificates, settlement charges and other disbursements. Ask about GST and additional fees for unusual work or a failed sale. Compare scope and experience as well as the headline price.

Ask for a written breakdown of the auctioneer fee, advertising, preparation and any other campaign charges. Check whether these are included in the agency proposal or separate, and what is payable if the auction is cancelled or the property passes in. Sales agent commission is another cost to compare. There is no single auction fee for every property.

Start with the sale price, then allow for the lender payout, commission, unpaid marketing, legal costs, settlement adjustments and other agreed deductions. Tax may need a separate allowance. Ask your conveyancer for an estimated settlement statement and your accountant about tax. The deposit is part of the price, not an extra amount to add to your net proceeds.

A real estate sales agent lists your home, manages inspections and buyer enquiries, and negotiates the sale. BrokerMyAgent helps you choose your best-fit agent and compare proposals and costs. We are a matchmaker, not the appointed sales agency.

Our focus is on sales. For rentals, we can refer you to trusted property management partners in your area.

Look for an advocate who is independent (not owned by an agency), discloses how they are paid, vets agents on objective performance data, and is willing to put their recommendations in writing. BrokerMyAgent powered by Price.Advocates ticks all four, and it costs the seller nothing.

Vendor advocates assist with all residential property types, including vacant land, development sites, units, townhouses and apartments.

Yes. Vendor advocates assist with all residential property types, including townhouses, duplexes, villas, apartments and units.

BrokerMyAgent coordinates practical inspection arrangements and provides tips to minimise disruption and stress for both pets and owners.

Yes. Body corporate records, levies, by-laws and disclosure requirements all affect the sale. BrokerMyAgent guides you through the process.

Yes. BrokerMyAgent compares likely sale outcomes, rental returns, market conditions and your long-term goals before you decide to sell or lease.

BrokerMyAgent compares agents across all suitable agencies, independent and franchise, to find the best fit for your property and goals.

You decide whether to appoint an agent and which suitable option to choose. BrokerMyAgent provides objective guidance, not a mandatory appointment. You also instruct your sales agent on price and offers, subject to any legal obligations. Your legal adviser can explain the implications before you sign.

Compare recent sales of similar local properties, appraisal evidence, marketing, written costs and communication. Ask who will manage your campaign and how many other listings they are handling. If two agents seem suitable, compare their proposals against the same objectives. BrokerMyAgent helps you assess the fit, not simply the highest appraisal.

Tell us why and we will go back to the drawing board. We can re-evaluate with different criteria or expand the search radius. Your satisfaction with the recommended agent is our priority.

Yes. We can help you review your preferred agent's appraisal, written proposal, service and costs alongside suitable alternatives. Tell us what you value about that agent and what you want checked. You remain in control of the appointment; an objective comparison does not require you to disregard an agent you trust.

BrokerMyAgent considers all suitable agents in your area and recommends those best matched to your property, price point and goals.

The agent-matching timetable depends on your property, available appraisals and your decision timeframe. We discuss next steps on the intro call. Your appointed agent can explain the preparation and campaign timetable.

Compare seasonal buyer activity in your suburb with competing listings, preparation needs and your personal timetable. Spring can be busy, but it also brings competition and is not automatically best for every home. Ask your agent for comparable local campaigns and explain any deadline that matters to you.

The listing period depends on local demand, price, property type and campaign approach. Settlement is a separate period governed by the contract. Ask agents for comparable local sales and agree a timetable with your legal adviser.

You can start planning three, six, twelve or more months before a sale. Early discussions give you time to compare appraisals, consider preparation and understand costs without committing to a launch date. Share your approximate timeframe and update it if plans change. An early conversation does not guarantee a future market result.

BrokerMyAgent helps compare multiple offers on price, terms, conditions, finance status, settlement timing and overall buyer strength, not just the headline number.

Not always, but a pre-sale building and pest inspection can identify issues early and build buyer confidence. BrokerMyAgent advises whether it's worthwhile for your property.

BrokerMyAgent monitors buyer feedback and market conditions throughout the campaign and advises on adjustments to pricing, marketing or strategy if the market moves.

An early offer can sometimes be the best offer. BrokerMyAgent helps compare it against market feedback, buyer demand and your goals before you decide.

The right timeframe depends on preparation, local demand, sale method and your circumstances. Agree a campaign timetable and evidence-based review points with your agent instead of assuming a fixed number of weeks suits every home.

It depends on your financial goals and the property market. BrokerMyAgent helps you assess timing and selling strategy alongside your mortgage broker.

Early possession carries legal and insurance risks. BrokerMyAgent explains the pros, cons and protections you should have in place before agreeing.

Not necessarily, but it's helpful early on. BrokerMyAgent can also recommend trusted legal professionals if required.

Consider your reasons for selling, expected costs, local demand, competing listings and alternatives. Ask agents to explain the evidence behind their timing recommendations. Discuss financial consequences with qualified advisers. BrokerMyAgent can help you assess agent proposals and questions without deciding your financial strategy or requiring you to sell.

Yes. We only work with agents who maintain full service. In fact, because we vet them on 10 different performance points, you're more likely to get a better agent, not a worse one.

Selling can be time-consuming, but BrokerMyAgent reduces the workload by coordinating agents, communication, strategy and property preparation on your behalf.

BrokerMyAgent acts as your support on your side so decisions are made calmly and strategically, without pressure from agents or buyers.

BrokerMyAgent collects honest buyer feedback from the agent and helps interpret it so you understand exactly how the market is responding.

Yes. A vendor advocate reduces risk by carefully comparing agents, reviewing strategy, and providing objective support throughout the campaign.

We can help you understand the offer information and questions to raise with your agent and legal adviser. Your appointed sales agent handles offers, counteroffers and negotiations with buyers. You remain the decision-maker.

We score every agent on things like recent sales volume, average days on market, customer reviews, auction clearance rates, local market knowledge, marketing quality, communication style, and negotiation track record. Only agents scoring in the top tier make the shortlist.

Compare evidence from similar local sales, likely buyer competition, your timetable and the full campaign costs. Ask each agent why the recommended method suits your property and what happens if it does not sell. Neither auction nor private sale is best for every home. Your appointed agent manages the campaign and negotiations.

Agent comparison and a well-considered proposal can help you make informed decisions. Buyer demand, competing homes and market conditions still affect the result. BrokerMyAgent does not guarantee a faster sale or higher price.

A market appraisal is an agent's estimate of a likely selling range. A formal valuation is prepared by a qualified valuer for a specified purpose, such as lending, legal or tax matters. Ask what evidence supports either figure. An appraisal is not a guaranteed price, and a lender may reach a different valuation.

Compare recent sales of similar homes and ask agents to explain differences in condition, location and timing. BrokerMyAgent can help you compare appraisals and evidence before you decide to list. An appraisal is a possible selling range, not a guarantee. A qualified valuer can provide a formal valuation for a specified purpose.

It depends on your property type and the market. BrokerMyAgent assesses whether an off-market, pre-market or full public campaign is the best strategy for your home.

Ask agents for relevant comparable sales and explain where your home differs. Use several evidence-based appraisals if comparable properties are scarce. Discuss the likely buyer group, advertised price approach and review points. Uncertainty is a reason to ask more questions, not a reason to treat a confident estimate as a guaranteed price.

Sometimes yes, sometimes no. BrokerMyAgent helps assess whether accepting a pre-auction offer or going to auction is likely to deliver the stronger result.

Auctions can work well for units too, depending on buyer demand, location and local competition. BrokerMyAgent advises the right method.

Yes. BrokerMyAgent can arrange an off-market or private sale campaign where appropriate for your situation.

Yes. Share the property type, tenancy position, objectives and timing so we can help compare suitable local sales agents and written proposals. Your property manager advises on tenancy arrangements, your solicitor on legal obligations and your accountant on tax. BrokerMyAgent does not provide rental management or personal financial advice.

Selling first clarifies your available funds but may mean temporary accommodation and a second move. Buying first can secure your next home but may leave you carrying two properties or needing bridging finance. Ask your lender to assess affordability and discuss settlement dates and contract conditions with your solicitor before committing. Neither sequence suits every seller.

First ask the estate solicitor who has authority to sell and whether probate, letters of administration or a title transfer is needed. Inherited ownership and an executor selling for an estate are different situations. Confirm the legal steps and beneficiaries' communication arrangements, then obtain appraisals and preparation quotes. Ask an accountant about tax before distributing sale proceeds.

You can sell a tenanted investment property, but a sale does not automatically end the lease. Check access, notice and vacant-possession requirements with your property manager and solicitor under your state or territory rules. Agree inspections respectfully with tenants and compare investor demand with demand from buyers who want to move in.

Choose a local sales agent and agree who will arrange keys, property access, preparation and inspection updates. Set a practical communication schedule across time zones and ask your conveyancer about remote signing. Moving interstate does not remove your contract obligations. BrokerMyAgent can help compare local agents and support your communication while the appointed agent manages the sale.

Start with your likely sale proceeds, next-home budget and preferred location. Compare the timing and costs of selling, buying, moving and temporary accommodation. Declutter in stages and discuss accessibility and inspection needs with your agent. Family members can help, but the owner or legally authorised person makes the decisions. Obtain financial advice before committing to your next purchase.

Agree inspection times with your sales agent, keep a manageable daily tidy-up routine and store valuables securely. Plan where children and pets will be during visits. Ask which presentation changes matter most so you are not trying to maintain a display home every day of the campaign.

Tell prospective agents your deadline and prepare title, lender discharge and contract documents with your conveyancer early. A buyer who is ready to proceed may still need finance or other conditions. Compare the settlement date alongside price, deposit and contractual risk. Your agent and legal adviser can assess feasibility, but a quick sale or settlement cannot be guaranteed.

Check planning controls and any claimed development potential with council and qualified advisers before advertising it. Compare local site sales and ask agents experienced with developers which buyer group may suit the property. Do not market an unconfirmed approval or yield as fact. Development potential does not guarantee a premium.

Confirm the registered owners and who has legal authority to sign. Agree the agent appointment, asking strategy, decision process and communication in writing. Your solicitor should advise on any ownership dispute and how proceeds are distributed. Do not assume one co-owner can commit the others to a sale without valid authority.

Contact your lender early about the mortgage discharge, payout figure, fees and required notice. Your conveyancer coordinates the payout and title release at settlement. Compare expected proceeds with the loan balance and selling costs. If the proceeds may not cover everything, speak with the lender and legal adviser before signing a sale contract.

Get independent legal advice on ownership, any orders or agreements, and who can authorise the sale. Agree how the agent is appointed, decisions are recorded and sale proceeds are handled. Use a clear communication process for both owners. BrokerMyAgent can support agent comparison, but cannot resolve a family-law dispute or determine entitlements.

Compare selling as-is with completing selected repairs, using qualified quotes and appraisals supported by local sales. Consider safety, time, holding costs and buyer demand rather than assuming a renovation will pay for itself. Ask your solicitor about required disclosures and describe the condition accurately. An agent experienced with renovation properties can explain the likely buyer group.

Arrange an assessment by a suitably qualified building professional or structural engineer so you understand the issue and available repair options. Ask your solicitor what must be disclosed before marketing and signing. Compare repair costs with an as-is sale and use accurate reports and descriptions. Do not conceal damage or assume every buyer can obtain finance for the property.

Gather plans, permits and any existing certificates, then ask the local council or a qualified building professional about the approval status and possible next steps. Have your solicitor explain disclosure and contract requirements. Retrospective approval is not guaranteed. Tell your agent what has been confirmed so the listing does not describe unapproved work as approved.

Obtain relevant council flood information, records of known flood events and details of any completed mitigation work. Discuss disclosure obligations with your solicitor and present the property accurately. Ask your agent for comparable sales with similar risk characteristics. Buyers may investigate insurance and finance, so do not promise that cover or lending will be available.

Obtain a report from a qualified pest professional and, where damage is suspected, an appropriate building assessment. Keep treatment, repair and warranty records. Discuss disclosure obligations with your solicitor and compare treatment or repair options before listing. Cosmetic work should not hide damage. Buyers may still commission their own building and pest inspection.

Work through your property manager and follow the applicable tenancy rules for notices, inspections and entry. Keep records and use the appropriate dispute process if access or conduct becomes a problem. Selling does not give you permission to bypass a lease or evict unlawfully. Ask a tenancy lawyer or the local regulator about the options for your particular situation.

Give the power of attorney document to the solicitor handling the sale before appointing an agent or signing. They should check that it is valid, remains effective and permits the proposed transaction, including any registration requirements. An attorney must act within their authority. Do not assume that being a family member or holding a general document is enough.

Compare marketing with the tenant in place against any lawful vacant-possession option. Consider lease dates, rent received, holding costs, investor demand and the time needed for preparation. Coordinate access through the property manager and obtain advice on tenant rights. Avoid ending a tenancy prematurely just for photographs without understanding the financial and legal consequences.

We can coordinate tradespeople for pre-sale repairs, organise removalists, arrange cleaners, connect you with downsizing specialists, and even help you stage the property for photos.

Ask each agent how they work with seller advocate support and agree communication responsibilities early. Their willingness to explain the proposal is useful to assess, but a disagreement alone does not establish poor performance.

Compare qualified work quotes with agent appraisals and likely buyer expectations. Consider the time, holding costs, approvals and safety requirements as well as the potential benefit. A partly completed renovation may need different treatment from simple maintenance. Ask your solicitor about disclosures. No renovation or styling expense guarantees a return.

Begin with decluttering, cleaning, visible maintenance and a tidy entrance. Ask agents which changes address likely buyer concerns and compare preparation quotes before spending. Make photographs and descriptions accurate. Good presentation helps buyers assess the property but does not guarantee a price increase.

It depends on preparation requirements, but BrokerMyAgent streamlines the process and coordinates photography, copy, contracts and marketing efficiently.

Unique features can absolutely add value when marketed correctly. BrokerMyAgent ensures your property is positioned to the right buyer profile.

We can help you compare agents and question the strategy, appraisal and costs in a slower market. The sale result depends on buyer demand and your property. Use local evidence and agreed review points rather than promises about the outcome.

Yes. BrokerMyAgent reviews photography, copywriting, floorplans, video and the broader marketing strategy before launch.

No. There are no lock-in contracts with BrokerMyAgent powered by Price.Advocates. You can walk away at any time before appointing an agent, with no fees or penalties.

Settlement is when the buyer's funds are transferred, the title changes hands, and you hand over the keys. Your conveyancer or solicitor handles the legal mechanics. Your agent coordinates with all parties so settlement doesn't get delayed.

You'll need a Contract of Sale (prepared by your conveyancer or solicitor), a Section 32 / Vendor's Statement (in some states), title details, rates notices, and any building approvals or owners corporation documents. We'll give you a checklist tailored to your state.

While it can happen, BrokerMyAgent helps reposition the property quickly and explores backup buyers or new strategies straight away.

Yes. BrokerMyAgent continues providing objective advice, guidance and support from start to settlement. Your agent manages the sale campaign and your legal adviser handles contract and settlement matters.

Yes. A vendor advocate works alongside your accountant, solicitor or financial advisor to coordinate the sale of trust or SMSF property correctly.

Yes. BrokerMyAgent supports you remotely while your appointed sales agent manages the sale from overseas, including agent selection, access, communication and settlement support.

Yes. While legal advice comes from your conveyancer or solicitor, BrokerMyAgent explains the process and coordinates communication between parties.

Absolutely. BrokerMyAgent explains industry language, campaign strategies and sales terminology in plain English.

Ask for the comparable sales and assumptions behind the appraisal, then compare other written appraisals. A high estimate is not a guaranteed sale price. If the market responds differently, review buyer feedback and competing homes before changing the price. If you suspect misleading conduct, keep the records and seek advice from the agency principal or the relevant regulator.

Review comparable sales, competing listings, enquiry numbers, inspections, offers and buyer feedback with your agent. Check whether price, presentation, access and marketing are aligned. Ninety days is a useful review point, not proof of one particular problem. Agree a written next-step plan. BrokerMyAgent can help you review questions for the agent, while agent fees and any change of agency depend on your agreement.

Raise specific concerns with your agent and the agency principal, using the written proposal and campaign reports. Ask for an explanation and an agreed improvement plan. Before changing agents, have your solicitor review the agency agreement, notice requirements and potential commission liabilities. A new agent alone does not fix an unrealistic price or weak buyer demand.

Ask your agent to separate casual interest from qualified buyers and report repeated objections. Compare the asking price, property condition and competing homes with recent sales. Check whether buyers need more information or time to assess finance. Use patterns across the feedback, rather than one comment, to decide what to change.

Compare delivery with the agreed campaign plan: listing accuracy, buyer follow-up, inspection feedback, reporting and timely presentation of offers. Ask for evidence and explanations, not just activity totals. A difficult market does not by itself prove poor service. Raise specific concerns with the agency principal and agree written next steps.

Before a binding sale contract, withdrawal may be possible, but agency fees, advertising charges or commission obligations can still arise. Review the agency agreement with your solicitor and notify the agent in writing. If a sale contract is already binding, you cannot assume you may simply withdraw. Pausing BrokerMyAgent enquiries and withdrawing a listed property are different decisions.

The outcome depends on whether there is a valid finance condition, its deadline and the notice requirements in the contract. Contact your solicitor immediately before agreeing to an extension, termination or deposit release. If there is no applicable condition, the buyer may still have contractual obligations. Your agent can discuss backup interest only after the legal position is clear.

Ask your solicitor to review the agency agreement, its term, notice provisions and any grounds for termination. Obtain written confirmation of the end date and clarify marketing costs and commission rights, including buyers introduced by the first agent. Do not appoint a replacement on the assumption that cancellation removes all existing obligations.

Views do not necessarily represent buyers ready to inspect. Review the listing price, photographs, floor plan, description and available inspection times. Ask your agent how view counts are measured and how many enquiries convert to appointments. Compare similar local listings before paying for more promotion or changing the price.

If the property does not sell under the hammer, your appointed sales agent discusses the next steps with interested buyers and you. Ask before auction about any bidder rights under local rules, the post-auction asking strategy and additional costs. Your solicitor should explain the legal position. Passing in does not automatically mean the home cannot sell afterwards.

Ask for the relevant report and have your solicitor review the inspection condition, deadlines and any notice received. A report does not automatically cancel every contract. The parties may discuss repairs, a price adjustment, further assessment or termination where the contract allows it. Respond through your legal adviser rather than promising work before understanding the obligations.

An advertised asking price does not by itself mean you must accept every offer for that amount. Price is only one term; finance, deposit, conditions and settlement also matter. Your position changes if a binding contract or other legal obligation exists. Ask your solicitor before rejecting an offer where acceptance or commitments are uncertain.

First ask your solicitor whether the earlier acceptance created a binding contract and what conditions still apply. A higher offer does not automatically release you from a contract. Verbal acceptance, signing and exchange have different implications depending on the jurisdiction and circumstances. Do not sign a second contract or instruct a change without legal advice.

Ask for written evidence explaining the proposed reduction, including comparable sales, buyer feedback and competing listings. Request the alternatives and their likely costs or timing. You make the price decision subject to any contractual obligations. BrokerMyAgent can help you assess the questions, while your sales agent conducts buyer negotiations.

Check whether your agency agreement is with the business or a named individual and ask who will now manage the campaign. Request a handover, contact details and an updated service plan. Changing the person handling the sale does not automatically end the agreement. Have your solicitor review your options if the replacement arrangement is unsuitable.

The answer depends on your agency agreements and local rules. Open, sole and exclusive arrangements can have different consequences. Before appointing a second agent, get legal advice on exclusivity, buyer introductions and the risk of owing more than one commission. Do not rely on an informal assurance that dual appointments are harmless.

Buyers may be comparing cheaper alternatives, allowing for repairs, testing your expectations or working within a budget. Ask your agent to explain the evidence behind repeated offers and compare the full terms, not just price. Several similar offers are information to assess, not an obligation to accept. Your agent manages negotiations on your instructions.

A lender valuation below the agreed price may affect how much the buyer can borrow and whether additional funds are needed. The buyer may seek a review, more funds or another lending option. Any finance condition and deadline matter. Have your solicitor assess the contract before agreeing to an extension, price change or termination.

Ask how many properties they have sold in your suburb in the last 12 months, what price ranges they specialise in, and what their average days on market is compared to the suburb average. Recent, comparable sales prove they understand your local market and buyer pool.

Ask how many active buyers they currently have registered, whether any match your property profile, and how they reach out to them. A strong agent brings a ready-made audience and doesn't just list and hope.

Ask for examples of recent sales where they achieved above the listed price, how they handle multiple offers, and what their strategy is for a buyer who makes a low-ball offer. The best agents are skilled negotiators, not just order-takers.

Ask how often they will update you, whether they prefer phone, email or text, who your main point of contact will be, and whether the senior agent or an assistant will manage your campaign. Communication breakdown is one of the biggest complaints sellers have.

Ask which platforms they will use, whether they include professional photography and copywriting, if they use video or drone footage, how they leverage social media, and what the total marketing cost will be. A tailored marketing plan beats a cookie-cutter one.

If you are considering auction, ask how many auctions they have conducted in the last year, their clearance rate, who their preferred auctioneer is, and how they handle properties that pass in. Auctions require specialist skills, not every agent has them.

Ask for the commission percentage and whether it is tiered, what marketing costs are included or extra, the length of the exclusive agency agreement, and what happens if you withdraw or switch agents mid-campaign. Everything should be transparent and in writing.

Ask them to justify their appraisal with comparable sales evidence, whether the appraisal is conservative or optimistic, and what their strategy is if the market does not respond at that price. An inflated appraisal is a red flag for price conditioning later.

Ask what their plan is if there are no offers after two weeks, how they adjust pricing and marketing, and at what point they recommend a strategy change. A good agent has a clear contingency plan, not just a hope-and-pray approach.

Ask which format they recommend for your property, how many opens they plan, how they handle buyer feedback, and what their process is for reporting feedback to you. Different properties suit different inspection styles.

Ask which portals they advertise on, whether they use social media advertising, if they retarget interested buyers online, and how they ensure your property ranks well in search results. Most buyers start their search online, digital strategy matters.

Ask whether they recommend professional styling, what simple improvements would lift appeal, whether they include staging in their service, and if they can show before-and-after examples. Presentation directly impacts the price buyers are willing to pay.

Ask how they present offers, whether they verbally qualify buyers before forwarding offers, what contract terms they recommend, and how they handle cooling-off periods or subject-to-finance clauses. An experienced agent manages this process smoothly.

Ask whether the agent you meet will personally handle your campaign, who manages opens and enquiries, whether a junior or assistant will be your main contact, and how many other listings they are juggling. You want to avoid being just another file in a crowded desk.

Ask what type of buyers are most active in your suburb, whether families, investors or downsizers are dominating, what features buyers are currently prioritising, and how they tailor the campaign to the right audience. Local buyer insight shapes a smarter campaign.

Ask whether they have buyers who might purchase before public launch, how they handle off-market campaigns discreetly, and whether testing the market quietly could work for your property. Off-market sales suit some properties and some seller preferences.

Ask what happens after a contract is signed, how they assist with settlement coordination, whether they stay involved if issues arise, and what support they offer if the buyer pulls out. The best agents support you right through to settlement.

Ask how long they have been licensed, whether they hold any industry awards or accreditations, if they are a member of the Real Estate Institute, and whether they have any unresolved complaints or disciplinary actions. Credentials and reputation matter.

Ask whether they use a professional photographer, if twilight or drone photography is included, whether they produce video walkthroughs or 3D tours, and if they have examples of recent campaigns. High-quality visuals attract more enquiries and stronger offers.

Ask how they collect feedback from inspections, how quickly they pass it on to you, how they help you interpret it objectively, and what adjustments they recommend based on what buyers are saying. Honest, timely feedback is essential to a successful campaign.